Lightforce Case Study​

Lightforce Solar shines brighter with Dynamics 365​ Delta Insights partnered with Lightforce Solar, a leading renewable energy company in New Zealand, to migrate their operations from Salesforce to Microsoft Dynamics 365.​ This transformation not only improved operational efficiency but also positioned Lightforce Solar for sustainable growth in the rapidly evolving energy sector.​ Lightforce Solar’s challenges​ […]

Airline – Contact Centre

Elevating airline customer service 8 weeks to excellence​ In late 2023, a major airline faced unprecedented customer support demands following the COVID-19 pandemic. With outdated systems and staff shortages, they needed a rapid solution to improve their customer service operations. ​ Our team implemented a new Digital Contact Centre in just eight weeks, transforming their […]

A Hundred Stories, One Voice: Autism New Zealand’s Digital Journey

A Hundred Stories, One Voice Autism New Zealand’s Digital Journey Supporting and advocating for autistic New Zealanders and their whānau is an incredibly important mission – but one that needs real co-ordination.​​ Autism NZ’s challenges​ Legacy, outdated systems​ Fragmented client records and relationship management​ Lack of reporting and insight data to make business decisions​ Industry: […]